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COVID-19 Announcement

DEAR CUSTOMERS:
TO FOLLOW THE REQUEST OF OUR GOVERNMENT, THE CDC, AND WORLD HEALTH ORGANIZATION WE HAVE CLOSED OUR LOBBY.

WE HAVE OUR FORMS AVAILABLE TO YOU ONLINE AND ON THE TABLE IN THE FRONT ENTRANCE FOR YOUR CONVENIENCE. PLEASE CONTACT OUR OFFICE FOR DIRECTIONS IN RETURNING THOSE COMPLETED FORMS TO US, 859-623-2323 EXT 9.

WE HAVE A DROP BOX THAT CAN BE UTILIZED FOR ALL CHECK PAYMENTS. THESE PAYMENTS ARE PROCESSED IN A TIMELY MATTER AND WILL POST TO YOUR ACCOUNT DURING NORMAL BUSINESS HOURS.

OTHER OPTIONS FOR MAKING PAYMENTS ARE:

PAY BY PHONE – 1-877-209-8211

PAY ONLINE - WWW.RICHMONDUTILITIES.COM

THANK YOU FOR COOPERATION IN THIS MATTER. WE ARE WORKING TO PROTECT THE SAFETY OF OUR CUSTOMERS AND EMPLOYEES.

Welcome to Richmond Utilities!

Within these pages you can find current information relating to our usage rates, how you can pay your bill, natural gas safety, and much more. This site is here to provide you with the most current information possible for your convenience and ease of use. If you have any more questions after visiting this site and reading what we have provided please feel free to contact us. We will be glad to answer your questions and assist you in any way possible.

Richmond Water Quality Report

Revised Water & Sewer Rates - July 2019

New Kentucky Dig Law