Contact Us

Email Us It is our goal is to provide our customers with prompt, courteous service. Our office is located at 300 Hallie Irvine Street. This is a full service office. Our office hours are 8:00am - 4:30pm Monday thru Friday, closed for lunch each day from 11:30am to 12:30pm.

Board Members

Robert Locker, Chair
Mayor Robert Blythe
John Burford, Vice Chair
Velmar Miller, Member
John Revel, Member
Heather Combs, Member

Administrative Staff

Scott Althauser, General Manager
Craig Dundon, Director of Finance/Board Secretary
Sheila Newman, Office Manager
Mark Coffey, Water Distribution
Kevin Whitaker, Rehab Coordinator/Sewer Collection Supervisor
Wade Johnson P.E.
Chaston Carroll, Construction GIS Administrator

Contact Information

Central Office:

Richmond Utilities
300 Hallie Irvine Street
Richmond, Ky 40475

Mailing Address:

Richmond Utilities
P.O. Box 700
Richmond, Ky 40476-0700

E-Mail Address: customerservice@richmondutilities.com

Phone Number: (859) 623-2323

After-Hours Number: (859) 369-5389

Fax Number: (859) 624-0805