Contact Us

Email Us It is our goal is to provide our customers with prompt, courteous service. Our office is located at 300 Hallie Irvine Street. This is a full service office. Our office hours are 8:00am - 4:30pm Monday thru Friday.

Board Members

Robert Locker, Chair
Fanny Rice, Vice Chair
Mayor Jim Barnes
John Burford, Member
Velmar Miller, Member
John Revel, Member

Administrative Staff

Scott Althauser, General Manager
Craig Dundon, Director of Finance
Sheila Newman, Office Manager/Board Secretary

James Newman, Water Distribution Supervisor
Kevin Whitaker, Rehab Coordinator/Sewer Collection Supervisor
Wade Johnson P.E.
Allan Coyle, Construction GIS Administration

Contact Information

Central Office:

Richmond Utilities
300 Hallie Irvine Street
Richmond, Ky 40475

Mailing Address:

Richmond Utilities
P.O. Box 700
Richmond, Ky 40476-0700

E-Mail Address: customerservice@richmondutilities.com

Phone Number: (859) 623-2323

After-Hours Number: (859) 369-5389

Fax Number: (859) 624-0805