Contact Us

Email Us It is our goal is to provide our customers with prompt, courteous service. Our office is located at 300 Hallie Irvine Street. This is a full service office. Our office hours are 8:00am - 4:30pm Monday thru Friday, closed for lunch each day from 11:30am to 12:30pm.

HOLIDAYS

We will be closed for the following holidays:

Veterans Day Nov 10, 2023
Thanksgiving Nov 23 - Nov 24, 2023
Christmas Dec 25 - Dec 26, 2023
New Year Dec 29, 2023 and Jan 1, 2024
Martin Luther King, Jr. Day Jan 15, 2024
Presidents Day Feb 19, 2024
Good Friday Mar 29, 2024
Memorial Day May 27, 2024
Juneteenth Jun 19, 2024
Independence Day July 4, 2024
Labor Day Sep 2, 2024
Veterans Day Nov 11, 2024
Thanksgiving Nov 28 - Nov 29, 2024
Christmas Dec 24 - Dec 25, 2024
New Year's Eve Dec 31, 2024

 

Email address is monitored during business hours. For emergencies outside business hours, please call the after-hours number.

Board Members

Robert Locker, Chair
Mayor Robert Blythe
John Burford, Vice Chair
Velmar Miller, Member
John Revel, Member
Heather Combs, Member

Administrative Staff

Scott Althauser, General Manager
Craig Dundon, Director of Finance/Board Secretary
Angel Powell, Office Manager
Mark Coffey, Water Distribution
Kevin Whitaker, Rehab Coordinator/Sewer Collection Supervisor
JR Wells, Gas Distribution

Wade Johnson P.E.
Chaston Carroll, Construction GIS Administrator

Contact Information

Central Office:

Richmond Utilities
300 Hallie Irvine Street
Richmond, Ky 40475

Mailing Address:

Richmond Utilities
P.O. Box 700
Richmond, Ky 40476-0700

E-Mail Address: customerservice@richmondutilities.com

Email address is monitored during business hours. For emergencies outside business hours, please call the after-hours number.

Phone Number: (859) 623-2323

After-Hours Number: (859) 369-5389

Fax Number: (859) 624-0805