Email Us It is our goal is to provide our customers with prompt, courteous service. Our office is located at 300 Hallie Irvine Street. This is a full service office. Our office hours are 8:00am - 4:30pm Monday thru Friday, closed for lunch each day from 11:30am to 12:30pm.
We will be closed for the following holidays:
| New Year | Dec 31, 2024 and Jan 1, 2025 |
| Martin Luther King, Jr. Day | Jan 20, 2025 |
| Presidents Day | Feb 17, 2025 |
| Good Friday | Apr 18, 2025 |
| Memorial Day | May 26, 2025 |
| Juneteenth | Jun 19, 2025 |
| Independence Day | July 4, 2025 |
| Labor Day | Sep 1, 2025 |
| Veterans Day | Nov 11, 2025 |
| Thanksgiving | Nov 27 - Nov 28, 2025 |
| Christmas | Dec 24 - Dec 25, 2025 |
| New Year's Eve | Dec 31, 2025 |
Email address is monitored during business hours. For emergencies outside business hours, please call the after-hours number.
Robert Locker, Chair
Mayor Robert Blythe
John Burford, Vice Chair
Velmar Miller, Member
John Revel, Member
Heather Combs, Member
Scott Althauser, General Manager
Craig Dundon, Director of Finance/Board Secretary
Angel Powell, Office Manager
Mark Coffey, Water Distribution
Kevin Whitaker, Rehab Coordinator/Sewer Collection Supervisor
JR Wells, Gas Distribution
Wade Johnson P.E.
Chaston Carroll, Construction GIS Administrator
Central Office:
Richmond Utilities
300 Hallie Irvine Street
Richmond, Ky 40475
Mailing Address:
Richmond Utilities
P.O. Box 700
Richmond, Ky 40476-0700
E-Mail Address: customerservice@richmondutilities.com
Email address is monitored during business hours. For emergencies outside business hours, please call the after-hours number.
Phone Number: (859) 623-2323
After-Hours Number: (859) 369-5389
Fax Number: (859) 624-0805